Important News & Information

February Newsletter

We are pleased to share that National Business Factors, Inc. and The NBF Group plan to transition to a new system in February!

To prepare, both offices will be offline on a weekday in February (to be determined), and Client Services will be unable to respond to account-specific inquiries that day. While we anticipate a smooth transition, some minor delays may occur on our first LIVE day (to be determined). We appreciate your patience as we implement this state-of-the-art system designed to enhance service and security.

FTC Consumer Alert: False Identity Theft Claims

The Federal Trade Commission (FTC) has issued a consumer alert regarding an increase in false identity theft claims, often encouraged through social media. These claims frequently target medical bills and suggest filing false reports at IdentityTheft.gov to remove legitimate balances.

Please note that filing a false identity theft report is a crime and may result in fines or imprisonment. These claims often lack required follow-up steps or supporting documentation.

Red flags may include:

Claims made only on select or recently billed accounts
Delayed reporting despite billing statements or EOBs
Missing details or inconsistencies with billing records
No police report, fraud alert, or credit freeze

If your office receives a claim:

Request supporting documentation, including a police report
Verify patient identification and demographic information
Direct patients to their insurance carrier for EOB copies

If you have questions or concerns, our Compliance Department is always available to assist.

Holiday Closure

Our offices will be closed on Monday, February 16, 2026, in observance of Presidents Day.

Thank you for your continued partnership. Please reach out if you need assistance or clarification at any time.

Thank you,

Liesl Barkley and Management Teams